I ordered four cases of Pacific Almond Blenders and Soy Vanilla Blenders. The products arrived within a few days, well packaged without any damage. I did not receive an email confirmation of the order or shipping information, so I did not know if the order was received. The only issue I am having is trying to sign up for the rewards program. I keep getting errors on the website. I sent an email to java bean plus, but have not heard back yet.